Privacy & Cookie Policy
Last updated: September 2025
INTRODUCTION & SCOPE
Synchronized SAS (“Synchronized”, “we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy.
This Privacy & Cookie Policy explains how we collect, use, and safeguard information when you visit our website www.synchronized.tv (the “Website”) and when you use Synchronized Studio (the “Platform”). This Policy applies to Website visitors and Platform users. Processing of Client Data within our services is further governed by our Data Processing Addendum (DPA).
1. DATA WE COLLECT
• Website forms: name, email, company, role, and other information you provide when requesting a demo or contacting us.
• Website usage data: IP address, browser type, operating system, referral source, page views.
• Platform data (Studio): user session data, security logs, and technical preferences strictly necessary for the functioning of the Platform.
2. COOKIES & TRACKING
| Cookie type | Purpose | Examples | Retention | Consent required |
|---|---|---|---|---|
| Strictly necessary (Studio) | Session management, login persistence, security, basic technical preferences | session_id, auth_token | Session / until logout | No |
| Analytics (Website) | Traffic measurement, performance analytics | _ga, _gid (Google Analytics) | 13 months | Yes |
3. HOW WE USE DATA
• To respond to inquiries and demo requests.
• To provide and secure access to Synchronized Studio.
• To improve the Website and Platform.
• To comply with legal obligations.
4. DATA SHARING
• With authorized sub-processors providing hosting and analytics services. See our List of Authorized Sub-processors.
• With public authorities where required by law.
• We do not sell personal data.
5. INTERNATIONAL TRANSFERS
Website and Platform data are hosted in the European Union (AWS Ireland, eu-west-1). If transfers outside the EU become necessary, we implement EU Standard Contractual Clauses (SCCs) or equivalent safeguards.
6. DATA RETENTION
Website data: retained as long as necessary to fulfill requests or as required by law.
Studio session data: retained only for the duration of the session or as necessary for security logs.
7. YOUR RIGHTS
You may, at any time:
• access your personal data; correct
• inaccurate data;
• request deletion;
• object to or restrict processing;
• withdraw consent (for analytics cookies); request data portability.
Contact: privacy@synchronized.tv
8. SECURITY
We implement industry-standard technical and organizational measures to protect Website and Platform data against unauthorized access, alteration, disclosure, or destruction.
9. UPDATES
We may update this Policy to reflect changes in law, technology, or our practices. Updates will be posted here with a revised “Last updated” date.
10. CONTACT
Synchronized SAS
110, rue de Fontenay – CS 20010
94303 Vincennes Cedex – France
Email: privacy@synchronized.tv